Ledger Live Mobile: Secure Download for iOS and Android

A simple, secure guide to getting the official Ledger Live app and pairing it with your Ledger hardware wallet.

Section 1: Critical Security Warning for Mobile Users

🚨 Attention: Only Use Official App Stores!

Phishing apps designed to steal your crypto are common. **You must only download Ledger Live from the official Google Play Store (for Android) or the Apple App Store (for iOS).**

  • Check the developer name: It **must** be **Ledger SAS**.
  • Do not trust direct search links or non-official APK/IPA files.

Section 2: Step-by-Step Mobile Installation

The process is simpler than desktop installation, relying on your phone's built-in store functionality.

iOS (iPhone/iPad) Installation

  1. **Open the App Store:** Launch the Apple App Store on your device.
  2. **Search:** Use the search bar for **"Ledger Live"**.
  3. **Verify and Download:** Check that the developer is **Ledger SAS**. Tap the **Get** or cloud icon to download and install. You may need to authenticate with Face ID, Touch ID, or your Apple ID password.
  4. **Launch:** Once installation is complete, tap **Open**.

Android Installation

  1. **Open the Play Store:** Launch the Google Play Store app.
  2. **Search:** Search for **"Ledger Live"**.
  3. **Verify and Install:** Check that the developer is **Ledger SAS**. Tap the green **Install** button.
  4. **Launch:** Once installation is complete, tap **Open**.

Section 3: Initial Setup, Security, and Pairing

After installation, the next crucial step is securing the mobile app and pairing it with your hardware wallet (required for Nano X and Stax).

  • Set Mobile Access Security: Upon first launch, Ledger Live Mobile will prompt you to set up a secure access method. **It is highly recommended to enable biometric security** (Face ID, Touch ID, or fingerprint) for fast and secure access. You may also set a local PIN/password.
  • Enable Bluetooth on Both Devices: Ensure **Bluetooth is active** on both your smartphone and your Ledger Nano X or Ledger Stax device.
  • Start Pairing in Ledger Live: In the mobile app, follow the prompts to "Set up my Nano/Stax" or "Connect to my device." The app will begin scanning for available Ledger hardware devices.
  • Confirm Pairing Code: When your device is found, Ledger Live will display a unique pairing code (6 digits). **Crucially, this same code MUST appear on the screen of your Ledger hardware device.** You must physically confirm that the codes match on both devices before approving the connection.
  • Account Sync: Once paired, you can add accounts. The mobile app will sync with the blockchain to display your current balances and transaction history, allowing you to manage and send transactions wirelessly.

Section 4: Mobile Connection Troubleshooting

If you struggle to pair your device, try these common mobile fixes:

Bluetooth Pairing Failures

  • **Forget Device:** On your phone's Bluetooth settings, manually "Forget" or "Unpair" your Ledger device, then try pairing again through Ledger Live.
  • **Restart Everything:** Restart your Ledger device (by unplugging/replugging or holding down buttons) and restart your mobile phone.
  • **Check Firmware:** Ensure your Ledger device's firmware is completely up-to-date (this usually requires checking via the Ledger Live desktop app).

App Synchronization Issues

  • **Refresh:** Pull down on the portfolio screen in Ledger Live to force a manual refresh.
  • **Clear Cache:** Go to **Settings > Help > Clear Cache** to force the app to re-read your balances from the blockchain.
  • **VPN/Firewall:** If using a VPN, temporarily disable it and try syncing again, as some VPNs interfere with blockchain node connections.